Ordering and Shipping

Monday, December 13, 2010

Ordering and Shipping

Ordering and Shipping
In addition to high quality and great value products we are proud to offer great customer service. We carefully pack and offer custom shipping on all our orders to make sure you get the lowest rates. If you’re local call us or email us arrangement for pick up.

Simply fill out your order and email to us, please refer to the following steps:

How To Buy ：Step 01 Please email the quantity of soap, name, contact number, local postal address and email address to lullabellesoap@gmail.com ,with the title [Order Lullabelle Soap] on top.

Step 02 After receiving lullabellesoap 's email, please bank-in the total amount to the Maybank or CIMB account that provided in the email.

Step 03 Please email your bank-in slip/ Print Screen of Online Transfer Statement to lullabellesoap@gmail.com with the title [Order Lullabelle Soap].

Step 04 After confirming the bank-in transaction is successful, person in-charge will send the soap by skynet or poslaju within 7 working days. Usually it takes 1-3 days to have it delivered.

Step 05 An email will be sent out on the day when the soap is posted out. We don't provide the tracking number individually, we only use it if something goes wrong. We do that because tracking numbers are quite useless at the beginning. If you do not receive the parcel within 10 days, kindly contact Patty at 019-2171015 or email to Order lullabellesoap @gmail.com

Your invoice will contain our available payment options. All prices and postage are quoted in Ringgit Malaysia (RM).

Postage is by skynet services or Pos Laju within Malaysia (west and east malaysia RM6 postage) and registered post to overseas.

Local pickups and deliveries may be arranged within the Serdang areas ( weekend or after 6pm during weekday only).

Items will be packaged and mailed in padded envelopes. More bulky orders will be sent in postal boxes.

I am not responsible for any tax or handling charge associated with your local post office, and there are no refunds or exchange.

We are always ready to answer your questions or assist you with any requests.

We accept the following payment methods:
-Bank In / Online Bank Transfer( Maybank or CIMB only)
-Paypal
-Cash
-Credit Cards

每一塊皂...都用心滴製作, 不添加色素和香精，簡單、自然, 因為每回製作量少、製作成本高，且需花費四至八週的時間等待熟成，所以手工皂更顯難得與珍貴。

冷製皂的製作過程天然，不會對於肌膚造成負擔，也能維護生態與環境，是最天然的清潔用品。

選擇回歸自然無負擔的外在環境，除了是認真生活的態度外，更是一種寵愛自己的表現。寵愛自己、疼愛他人，從最自然的接觸開始......露娜貝兒多款天然手工皂,迷人登場！

如何訂購露娜貝兒天然手工皂:
Step 01只需填寫以下必要的詳細資料:

1.購買的內容、數量

2.收件人資料 (姓名、联络電話、邮寄地址) 电邮信箱电邮到 lullabellesoap的信箱lullabellesoap@gmail.com，抬头请注明［邮购露娜貝兒天然手工皂］；

Step 02 请在接到lullabellesoap 的邮件回复后，再将您的订购价钱总数额存入银行户口：

Step 03 匯款完成後(請填寫匯款金額,匯款日期、帳號) 麻煩來信或留言,请将您的 Bank-in Slip / Print Screen of Online Transfer Statement 电邮lullabellesoap@gmail.com

Step 04 lullabellesoap 负责人在确定收到款项之后，将会以快遞邮件在7個工作天内寄出有手工皂；Airpak快遞最快1天，最慢3 or 5天會抵達。

Step 05 lullabellesoap 负责人会在手工皂寄出当天透过电邮通知有关邮件资料；若在10天内仍未收到手工皂，敬请联络 Patty019-2171015或电邮到的信箱lullabellesoap@gmail.com
商品說明:
手工皂在使用完畢，應放至皂盤中晾乾，保持乾躁，以
減緩手工皂的融化速度，建議可以兩塊手工皂交替使用。

實品說明:
手工皂的每次製作，油品、氣溫的差異等，使得有色差，
照片僅為參考使用，手工皂商品仍以實物為主。

購物金額滿RM150，可享有免郵資優惠。